FAQ
Frequently Asked Questions
Q: What materials are your mugs and cups made from?
All ceramic pieces are handmade from stoneware clay and fired to high temperatures for durability. Most are dishwasher-safe, but hand washing is always recommended.
Q: Are these food safe / drink safe?
Yes! All functional ware (mugs, cups, bowls) are made with food-safe glazes and materials.
Q: Will you restock [sold-out item]?
Most are limited editions and may not return once sold out. However, some designs—like the Onsen Series—return in small batches. You can join the waitlist for early access or follow on Instagram for restock announcements.
Q: Can I request a custom piece?
Custom work is extremely limited due to production capacity, but I occasionally open commission slots. Feel free to email me with your idea, and I’ll let you know if it’s a fit or if slots are open.
Q: Do you take on commissions for bars, restaurants, or large-scale projects?
Yes! I love collaborating with bars, restaurants, and brands on custom mug and tableware designs. Whether you’re looking for a signature cocktail vessel, a run of 100+ mugs, or a sculptural showpiece for your space, I offer concept development, mold-making, and small-batch or scalable production.
If you’re interested in working together, reach out here with your idea, timeline, and quantity, and I’ll get back to you with details and availability.
Q: Do you ship internationally?
Yes! I currently ship to most countries. Please note that buyers are responsible for any customs fees or import duties.
Q: Do you offer gift wrapping or gift notes?
Not at this time, but all packages are carefully and thoughtfully packed. You’re welcome to leave a gift note request in the order comments, and I’ll do my best to accommodate.